CUSTOMER SERVICE
Your customers are important for us, therefore we care about providing them all the attention they deserve.
- Providing Welcome calls
- General Information
- Complain Management and solution
- Order taking
- Payment receiving
- Social Networking management
- Web chat order taking
TELEMARKETING
We have all the telemarketing services you need to increase your business sales volume.
- Product and Service sales
- After-sale following up
- Appointment Management
- Service Surveys
- Loyalty Program
- Customer retention
- BBDD shakedown and update
COLLECTION
We range all different kinds of collection alternatives for your business.
- Preemptive collection
- Administrative collection
- Nationwide coverage
- Massive collection messages
- Business Collection
- Extrajudicial Collection
- Home Collection
AUTODIALER
The best method to send important voice messages to all your customers.
It’s a powerful tool to transmit pre-recorded massive voice
It is great for preemptive and corrective collection programs, for promoting and advertising, and on-line surveys as well.
MARKET ANALYSIS
We can provide all the information you need to improve your market strategy through the best market analysis.
- Qualitative and Quantitative Analysis
- Online Researches
- Benchmarking
- Mystery Shopper
- Customer Retention
- Focus Groups